Run Malwarebytes (ENSURE THAT Microsoft Security Essentials IS already INSTALLED, UPDATED, and READY TO GO) -Remove any and all entries found (reboot will most likely be required) - Microsoft Security Essentials (or your antivirus) will likely find infections as Malwarebytes scans. Install Spybot Search and Destroy *uncheck ALL additional settings for Spybot.Įnsure all of these are UPDATED TO THE THEIR LATEST DEFINITIONS!!!! Install Microsoft Security Essentials (OR antivirus of your choice) Install Malwarebytes -make sure you decline the offer XP users: -How To- Vista or Windows 7 Users: -How To. Run TFC (this will probably reboot the PC) -How To. There is no need to do a backup) -Clean temp files (remove all temp files using the stock CCleaner settings) Run CCleaner -Uninstall unneeded but non-malicious installs (ie Google toolbar, HP Games, etc) -Adjust startup (delete all startup entries that are not required for normal use) -Clean registry (remove all bad entries found. (Uniblue Registry, Crawler Toolbar, Ask Toolbar, Registry Mechanic, Frowstwire, Limewire, Smilebox, Gamevance, Playsushi are just a few examples) -How To. Run Revo Uninstaller (this program is used to uninstall programs that are highly malicious in nature which may leave un-wanted pieces of themselves behind using the normal uninstall process. Run TDSSKiller, remove anything found -How To. If combofix wants to restart, ensure it restarts back into safe mode) Don’t download the windows recovery when prompted to do so) -How To- It helps to RENAME the Combofix file to something other than the default as some malware looks to block it from running. Run Combofix (this is a surgical malware removal tool with 50 steps. I hope it helps out!īoot to safe mode using F8 key at boot (before windows load screen) -How To. I’ve included links and several how-to's for those with additional questions.

Here is the step-by-step process that I’ve refined after working on countless customer computers. I’ve worked in a small computer shop for several years and we do anywhere from 30-60 virus removals per week.

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