Capabilities that are premium workloads in Skype for Business Online today will continue to be premium workloads in Teams. Teams is available in most Microsoft 365 Business and Enterprise plans, and your existing licensing investments carry forward to Teams. Beginning in August, Microsoft will provide an assisted upgrade process to help you move any remaining Skype for Business Online users to Teams Only. By starting your upgrade today, you'll have ample time to finish it prior to the retirement date. We strongly recommend that you begin your upgrade to Teams today. The time needed to fully upgrade to Teams will vary based upon the unique characteristics of the organization, including number of users, technical complexity, and internal adaptability to change. What does this mean for Skype for Business customers? Learn more about the potential benefits of Teams for your organization in the Forrester white paper, The Total Economic Impact™ of Microsoft Teams. Teams isn't just an upgrade from Skype for Business Online, it's a powerful tool that enables companies, schools, and organizations to become more agile and improve the efficiency of key workflows.

And ongoing platform innovation and development means Teams users benefit from richer performance, functionality, flexibility, and security. By combining chat, video, calling, document collaboration, and application integration into a single experience, Teams enables entirely news way of working. The capabilities of Microsoft Teams go beyond those of Skype for Business Online. Microsoft Teams is the next chapter in that vision. By combining instant messaging, calling, and video into one application, Skype for Business Online established new possibilities for business communications. Since its introduction, Skype for Business Online has been a valuable tool for millions of people around the world.

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